Built around the way jewelry actually works.
Most point-of-sale software treats your stock like rows in a grocery store. Jewelry isn't that — it's one-of-a-kind pieces, memo and consignment, bench repairs, and a website that must never sell the same ring twice. Lapis is built for that, end to end.
Software that bends to how you run the floor.
A by-appointment salon and a busy mall counter don't run the same way. Lapis adapts to your shop's playbook — per piece, per role — instead of forcing one.
Price it your way
Show a price online, mark a piece 'call for price,' or keep it in-store only — your call, per piece. Quiet about numbers on your high-end work, plain about them everywhere else.
Publish what you choose
List a piece on the web, hold it back as showcase-only, or leave it a draft until it's ready. Nothing hits your storefront until you decide it should.
Fulfillment on your terms
Pick-up, ship, by-appointment, or wait-for-availability — enabled per piece, by you. The buying path matches how you actually move that piece.
Reach out automatically — or personally
Let Lapis send the updates, or keep the personal touch and call the client yourself. The relationship stays yours to run.
Access scoped to the role
Decide who can see cost, void a sale, or adjust inventory. The floor sees what it needs; the back office sees the rest.
A plan scoped to your shop
We build the plan around how you actually work — your locations, staff, and the features you'll use — billed monthly as a predictable line item, and your data leaves with you if it ever stops earning its keep.
An inventory time machine.
Most systems show you what's in the case today. Lapis also lets you look back.
See any past date
Pick a date — last New Year's Eve, the morning of an insurance review, the close of your fiscal year — and see exactly what was in your case and what it was worth on that day. No spreadsheet to reconstruct after the fact.
Ready for the audit or the adjuster
When your insurer, your accountant, or a year-end valuation asks 'what did you hold, and what was it worth,' the answer is already there — for any date you choose.
Every piece's story
Follow a single ring from the day it arrived, through the showcase, the bench, and out the door. Each piece carries its own history you can read at a glance.
The same estate ring can't sell twice.
When every piece is unique, selling it once — and only once — is everything.
Counter and website agree
Sell a one-of-a-kind piece at the counter and it comes off your website at the same moment — and the other way around. No awkward call to a customer who bought something you'd already sold in the store.
One source of truth
Your showcase, your back office, and your online store all read from the same inventory. What's available is genuinely available, everywhere at once.
Built for unique stock
Estate jewelry, custom pieces, and loose stones are treated as the individual items they are — not as a count that can quietly go negative.
Tools jewelers usually bolt on — already inside.
Appraisal certificates built in
Produce a clean, branded appraisal PDF without a separate program. The piece's details are already in Lapis, so the certificate writes itself and looks the part.
Memo & consignment done right
Vendor-owned pieces sell exactly like your own across the counter, and what you owe each vendor is always clear — no shoebox of slips, no guessing at month-end.
Trade-ins & layaway
Take in gold and old jewelry against a sale, and let customers hold a piece while they pay over time — handled in the same flow as everything else.
Repairs with an online status page
From drop-off to pickup, the bench stays on track and your customer can check progress from their phone — fewer 'is it ready yet?' calls for your staff.
Diamond sourcing included
Quote and sell stones you don't keep in the safe from a deep sourcing catalog — included, not a paid add-on. Order from the supplier only once the stone has sold.
Clienteling that remembers
Purchase history, wish lists, ring sizes, and anniversaries on every client — so a follow-up lands at the right moment and a conversation starts informed.
The difference, in the moments that matter.
It works where you do
Phone on the sales floor, tablet at the showcase, desktop in the back office — Lapis runs on all three from day one, with no separate app to install or extra license to buy.
Ring a sale without friction
Serialized pieces, melee by the gram, trade-ins, and split payments all flow through one clean checkout. The register fits the case, not the other way around.
Reports a jeweler actually uses
Margins, aging inventory, what you owe on memo, and your best sellers — the numbers that drive a jewelry business, ready when you open the dashboard.
What your shop gets, at a glance.
One system covers the whole shop — the counter, the bench, the back office, and the website. Here's the checklist.
Inventory & the piece
- Serialized inventory — every piece a single record with full movement history
- Bulk & melee by the gram — for stock that isn't one-of-a-kind
- 4Cs & certificates — carat, cut, color, clarity, shape, lab — searchable
- Inventory time machine — see your case and its value on any past date
- Multi-location — showcase, safe, bench, and multiple stores
- Appraisal certificates — branded insurance/valuation PDFs, built in
Selling & the counter
- Fast point-of-sale — pieces, melee, trade-ins, split tenders — one flow
- Trade-ins & layaway — take in gold; let clients pay over time
- Memo & consignment — vendor-owned pieces sell normally; payables stay clear
- Online orders & fulfillment — pick-up, ship, appointment, or wait-for-availability
- No double-sale — counter and website can't sell the same piece twice
- Reports that fit a jeweler — margins, aging, memo exposure, best sellers
Clients, bench & the web
- Clienteling CRM — purchase history, wish lists, important dates
- Repairs & custom orders — intake to pickup, with a customer status page
- Diamond-feed sourcing — quote & sell stones you don't stock; order on sale
- E-commerce sync — two-way with your storefront, oversell-proof
- Customer notifications — repair-ready, receipts, order updates — on your terms
- QuickBooks sync — sales receipts and memo payables, no double entry
Run it your way
- Per-piece price display — show online, 'call for price,' or in-store only
- Per-piece publishing — list, showcase-only, or draft
- Roles & permissions — scope who sees cost, voids, or adjusts stock
- Your branding — your logo and colors across app, storefront, and email
- Works on every screen — phone, tablet, and desktop from day one
- Your data, yours to keep — export inventory, clients, and sales any time